Modalities of operation of subsidized social establishments from August 2 to 15

MACAU, Aug. 1 – As Macau enters the “stabilization period” of epidemic control on Aug. 2, the Social Welfare Bureau (IAS) announces that the operation of all subsidized social service facilities/programs will resume gradually from August 2 on the principle of protecting the health and safety of service users, in particular children, the elderly and people with disabilities. The specific provisions are as follows:

I. Emergency and support services (including “Life Hope” hotline, “Peng On Tung” hotline, integrated home care and support service, community rehabilitation service for people with mental disabilities , sign language interpretation service, rehabilitation bus service, etc.).

To maintain normal operation.

II. Subsidized child care centres, day care services for the elderly and vocational training service for people with disabilities

Basic care services will be offered to users in need no earlier than August 2, depending on circumstances and conditions. The operating capacity for the first seven days (August 2-8) must be 50% of the maximum capacity, while that of the following seven days (August 9-15) can be increased to 75% if no special circumstances does not apply. Service users, staff and other visitors will be required to show proof of a negative COVID-19 rapid antigen self-test result on the same day and a valid negative nucleic acid test result collected within three days of entering the facility.

Service users and their families can apply for family-friendly services in their facilities if they meet the following criteria:

(i) Subsidized Child Care Centers

The child care center has assessed that the applicant family is having difficulty providing necessary care for the child during the day for various reasons and that no other suitable adults (including parents, friends or helpers) is unable to help, including in the following scenarios:

1. the single parent must work during the day;

2. both parents must work during the day;

3. Caregiver has to care for more than one child at a time and/or has to care for other family members who are ill/disabled/elderly etc. ;

4. other circumstances where the early childhood center assesses that there are real difficulties in the care.

(ii) Day care services for the elderly and vocational training service for the disabled

1. The establishment concerned has assessed that the requesting family has real difficulties in providing care and that the service user must return to the establishment to receive the service;

2. the service user and their carer are willing to accept the special arrangement of family-friendly services.

III. The 36 EHPAD, EHPAD and EHPAD currently under closed-loop management

(i) In the event that the quarantine-free travel arrangement between Macau and Zhuhai is not resumed:

The current closed-loop management will be maintained. Residents and staff members not residing in Macau will continue to stay inside the facilities, while staff members with Macau residency can choose whether to work under closed-loop management or not from August 2. . Those choosing to leave the facility, upon their return, must present proof of a negative COVID-19 rapid antigen self-test result on the same working day and a valid negative nucleic acid test result within 24 hours, as well as comply with relevant epidemic prevention and control requirements. Facilities will continue to suspend tours and maintain contactless delivery of materials.

(ii) In the event that the quarantine-free travel arrangement between Macau and Zhuhai is resumed:

Residents will continue to stay inside the facilities and not go out. Staff members with residence in Macau and staff members who start living in the mainland when travel resumes without quarantine can choose whether to work under closed-loop management or not from August 2. Those choosing to leave the facility, upon their return, must present proof of a negative COVID-19 rapid antigen self-test result on the same working day and a valid negative nucleic acid test result within 24 hours, as well as comply with relevant epidemic prevention and control requirements. Facilities will continue to suspend tours and maintain contactless delivery of materials.

IV. Other child care centers and community service facilities/programs

The suspension of operations will continue for the first 7 days of the “stabilization period” (August 2-8). If no special circumstances apply, normal operation will resume within 7 days (August 9-15). Service users, staff and visitors will be required to present proof of a negative COVID-19 rapid antigen self-test result on the same day and a valid negative nucleic acid test result taken within three days before entering the facility.

The operation of social service facilities on August 16 and thereafter will be announced subject to the situation in Macau. Members of the public can inquire about the operational arrangements of their respective facilities if necessary.

The IAS appreciates the understanding and compliance of all service users, their families and staff members and urges everyone to remain vigilant of COVID-19 and take appropriate measures to protect personal and public health.

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